Terms and conditions
ARTICLE 1. DEFINITION OF TERMS
These terms and conditions use the following definitions of terms:
1. Additional contract: a contract where the consumer acquires products, digital content and/or services in connection with a distance contract and these goods, digital content and/or services are provided by Company or a third party on the basis of a contract between that third party and Company;
2. Account: the account on the website created by the consumer;
3. Standard Terms and Conditions: these standard terms and conditions;
4. Cooling-off period: the period during which a consumer may invoke his right of withdrawal;
5. Consumer: the natural person who does not act for purposes that are associated with his trade, business, vocational or professional activity;
6. Day: calendar day;
7. Company: DistrElux B.V. which its registered office in Farmsum, and its principal place of business at Rondeboslaan 35, 9936 BJ;
8. Digital content: data that is produced and supplied in digital format;
9. Continuing performance contract: a contract that provides for the regular supply of goods, services and/or digital content during a certain period;
10. Durable medium: every tool - including email - that enables the consumer or Company to store information addressed to him personally in a way that facilitates future consultation or use during a period that is in line with the purpose for which the information is intended and the unchanged reproduction of the stored information;
11. Associated parties: this refers to each and every legal entity or natural person that exercises control over, is controlled by, or under joint control of Company, including the natural person who controls said legal entities;
12. Right of withdrawal: the consumer's option to decide not to continue with the distance contract within the cooling-off period;
13. Model form for withdrawal: the European model form for withdrawal included in Annex I to these Standard Terms and Conditions;
14. Contract: every contract between Company and the consumer regarding the sale and/or delivery by Company of products, digital content and/or services, every change or addition thereto, and all legal or other acts to prepare and/or to implement that contract;
15. Distance contract: a contract concluded between Company and the consumer in the context of an organised system for the distance-selling of products, digital content and/or services, whereby up to and including the conclusion of the contract only one or more distance-communication technologies are used;
16. Parties: the consumer and Company;
17. Distance-communication technology: a means that can be used to conclude a contract, without the consumer and Company having met in the same room at the same time;
18. Website: a Company website where a Company online shop is offered.
ARTICLE 2. IDENTITY OF COMPANY
DistrElux Rondeboslaan 35
9936 BJ Farmsum,
Telephone number: +45 69 912 642
Email address: firstname.lastname@example.org
Company number: 77523962
VAT number: NL861034491B01
ARTICLE 3. SCOPE
3.1 These Standard Terms and Conditions govern and form an inseparable part of every offer by Company to enter into a distance contract and every distance contract concluded between Company and the consumer.
3.2 Herewith Company expressly rejects the applicability of any standard or specific terms and conditions operated by the consumer, under whichever name.
3.3 In the event any provision of the distance contract is in breach of any provision of the standard conditions, the provision of the distance contract prevails.
3.4 If any provision of these Standard Terms and Conditions and/or the distance contract is void, voidable or non-binding, the remaining provisions remain in full force. In that case the consumer and Company are obliged to replace the void, voidable or non-binding provision with a new provision that is not void, voidable or non-binding that approximates the tenor and purpose of the void, voidable or non-binding provision as much as possible.
3.5 If the consumer places an order via the Company’s website, the consumer agrees to these Standard Terms and Conditions. Every order also implies that the consumer has taken cognisance of these Standard Terms and Conditions.
3.6 Company is entitled to amend these Standard Terms and Conditions at any time and without prior notice, where amendments do not apply to orders already accepted and confirmed. The version of the Standard Terms and Conditions as published on the website at the time of the order governs the order and the distance contract between the consumer and Company. By placing an order, the consumer agrees to the amended Standard Terms and Conditions.
3.7 Company is not bound to undertake and/or deliver the performances itself and reserves the right to outsource this to third parties.
ARTICLE 4. THE OFFER
4.1 Every offer of Company, in whichever form and of whichever name, is without obligation and non-binding to Company.
4.2 Products, digital content and/or services offered on the website are exclusively available for delivery to consumers (end users) in the Netherlands.
4.3 The offer contains an accurate and complete description of the products, digital content and/or services on offer. It may happen that the information on the website or another offer is unexpectedly incorrect, incomplete or no longer current. It may happen that characteristics of products (price, appearance, ingredients), digital content and/or services, are not displayed or depicted accurately. In that case the consumer cannot claim entitlement to delivery pursuant to the information displayed erroneously. in that case, the information that is on the product, or its packaging, itself, or the price that is on the order and/or payment confirmation from Company applies in principle. In the event of such a deviation, the consumer may state that he or she does not wish to purchase the product and the product will be accepted for return. Manifest errors or mistakes in the offer are not binding to Company.
4.4 In respect of the agreed specifications, minor deviations in quantity, sizing, weights, fragrance or colours or other deviations that come under reasonable tolerance according to custom and practice in the sector are permissible and may never constitute grounds for claims/complaints.
4.5 The information on the website is amended from time to time, including but not limited to prices.
4.6 Special promotions are only valid if the products are on special offer at the time the consumer pays for the order. Special offers, including but not limited to while-stocks-last offers, apply whilst stocks last and provided the other conditions of the special offer are met.
ARTICLE 5. AGE
5.1 A minimum age applies to purchasing certain products. Only people who are of the relevant minimum age are entitled to place orders via the website, to conclude a contract with Company, and to receive the products. For alcoholic products, tobacco products and/or medication, the minimum age is 18. By placing an order, the consumer states to have reached the required minimum age. Company is entitled to verify the age, including by means of an age-verification system, at the time of purchase and/or delivery.
5.2 Company is entitled not to issue orders, including but not limited to orders of alcoholic drinks, tobacco products and/or medication, to the consumer as long as Company is of the opinion that it has not been determined adequately by or on behalf of Company that the person who placed the order or to whom the products are handed over, reached the relevant minimum age. Issuing, as referred to in the first full sentence, also refers to issuing products, such as alcoholic drinks, to a person of whom it has been established that he is 18, but which product, for example the drink, is manifestly destined for a person of whom it has not been ascertained that he or she is 18.
5.3 Company is entitled to ascertain the age of the consumer at any time, even if this happened previously, for example during the collection and/or delivery of the order. At first request, the consumer is obliged to provide Company, or third parties, including transport companies/couriers, with a document within the meaning of Article 1.1. of the Compulsory Identification Act, or any other details and documents reasonably required by Company in order to determine whether the consumer reached the required minimum age.
ARTICLE 6. THE CONSUMER’S OBLIGATIONS
6.1 The consumer is always responsible for providing accurate, current, truthful and complete information, documents and data to Company, including providing those on time. Any consequences of not, late or not properly providing accurate, current, truthful and/or complete information, documents and/or data, and/or the consumer not, late or not properly cooperating, are at the risk and expense of the consumer, including but not limited to delays and additional costs.
ARTICLE 7. ACCOUNT
7.1 The consumer guarantees that the information provided by the consumer in the context of creating his account is accurate and complete and that the consumer shall update those in order to keep them correct and complete.
7.2 The consumer is responsible for the confidentiality of the log-in details for the account. The consumer is liable for all the use, as a result of acts and/or omissions attributable to the consumer, via the website account. As soon as the consumer knows or has reason to suspect that the account came in the hands of unauthorised persons, the consumer should inform Company immediately, without prejudice to the consumer's obligation to take adequate measures himself, such as changing his password. Company is not liable for damage that results from or pertains to unauthorised use of the account in any way, unless this damage is the consequence of circumstances attributable to Company.
7.3 If Company observed that the consumer misused the website, Company is entitled to block and/or remove the account temporarily or permanently. If misuse occurs more frequently, or if Company has good reasons to fear the same, and with due regard to the relevant legislation and regulations and insofar as permitted by law, Company is entitled to share the relevant information with its associated companies and Company and its associated companies are entitled to refuse orders from and deliveries to this consumer from now on.
ARTICLE 8. THE CONTRACT
8.1 Company is not bound by orders from the consumer. The contract is first created because Company sends confirmation of the consumer's order, or after Company started with implementing the contract. Company may ascertain whether the consumer is able to meet his payment obligations and the facts and factors that are relevant to responsibly entering into a distance contract. If, on the basis of this investigation, Company has good reasons not to enter into the contract, it is entitled to refuse an order or request, or to attach special conditions to the implementation, whilst stating reasons.
8.2 The products, digital content and/or services offered on the website are intended for end users and it is not the intention from them to be sold on by the consumer. Therefore, Company reserves the right not to accept and/or deliver orders for reasons of its own, for example to possible resellers and/or to impose a maximum on the quantities of certain items to be ordered.
ARTICLE 9. RIGHT OF WITHDRAWAL FOR A DISTANCE CONTRACT For products:
9.1 For a cooling-off period of 14 days, or for a longer cooling-off period if Company and the consumer agreed a longer cooling-off period, a consumer may dissolve a distance contract regarding the purchase of a product without stating reasons. Company may ask the consumer for the reason for the withdrawal.
9.2 The cooling-off period referred to in Article 9.1 commences on the day after a consumer, or a third party designated by the consumer, who is not the transport company, received the product, or: a) If the consumer ordered several products in one order: the day on which the consumer, or a third party designed by him, received the last product. Company may refuse an order of several products with a different delivery period; b) If the delivery of a product consists of various shipments or elements: the day on which the consumer, or a third party designated by him, received the last shipment or the last element; c) For contracts for regular delivery of products during a certain period: the day on which the consumer, or a third party designed by him, received the first product. For services and digital content that was not supplied on a material carrier:
9.3 The consumer may dissolve a distance contract to perform services and/or a distance contract to deliver digital content that is not delivered on a material carrier without stating reasons up to a time when a period of 14 days has expired. Company may ask the consumer for the reason for the withdrawal.
9.4 The cooling-off period referred to in Article 9.3 commences on the day following the day of concluding the contract.
ARTICLE 10. THE CONSUMER’S OBLIGATIONS DURING THE COOLING-OFF PERIOD
10.1 During the cooling-off period, a consumer will deal carefully with the product and the packaging. He shall only unpack or use the product to the extent required to determine the nature, characteristics and the operation of the product. The principle is that the consumer may only handle and inspect the product as he would in a shop.
10.2 The consumer is responsible for the loss of value of the product suffered due to handling the product in ways that go beyond the permission of Article 10.1.
ARTICLE 11. EXERCISING THE RIGHT OF WITHDRAWAL BY THE CONSUMER AND ITS COSTS
11.1 If a consumer uses his right of withdrawal, he shall report this to Company within the cooling-off period by means of the model form for withdrawal or in any other unambiguous way.
11.2 As soon as possible, but within 14 days of the day following the notice referred to in Article 11.1, the consumer returns the product or submits it to Company or its authorised representative.
11.3 The consumer returns the product with all its accessories, if reasonably possible in its original condition and packaging, and pursuant to the reasonable and clear instructions issued by Company.
11.4 The risk and burden of proof for the correct and punctual exercise of the right of withdrawal rests with the consumer.
11.5 The consumer bears the direct costs of returning the product.
11.6 If, having expressly requested that the performance of a service (that was not prepared for sale in a limited volume or specific quantity) commences during the cooling-off period, the consumer is liable to pay Company an amount equal to that part of the undertaking that was met by Company at the time of withdrawal, compared to full compliance with the undertaking.
11.7 If the consumer uses his right of withdrawal, all the additional contracts are dissolved by operation of the law.
ARTICLE 12. COMPANY’S OBLIGATIONS ON WITHDRAWAL
12.1 Company repays the consumer’s payments immediately, but within 14 days of the day following the day on which the consumer reports the withdrawal. Unless Company offered to collect the product itself, it may wait with repayment until it has received the product or the consumer proves that he returned the product, whichever time is first, and the consumer cannot claim earlier compliance of the aforementioned repayment obligation for a lawful withdrawal.
12.2 For the refund, Company uses the same payment method used by the consumer, unless the consumer consents to a different method.
12.3 If the consumer opted for a more expensive delivery method than the cheapest standard delivery, Company does not have to refund the additional costs for the more expensive method.
ARTICLE 13. EXCLUSION OF RIGHT OF WITHDRAWAL
13.1 Company has excluded the following products and services from the right of withdrawal: a) Products or services of which the price is bound by fluctuations on the financial market that are beyond Company’s control and that may occur within the cooling-off period; b) Contracts that were concluded at a public auction. A public auction refers to a sales method where Company’s products, digital content and/or services are offered to the consumer who is present in person at the auction, led by an auctioneer, and where the successful bidder is obliged to purchase the products, digital content and/or services; c) Service contracts, after complete performance of the service, if: (1) The implementation started with the express prior consent of the consumer; and (2) The consumer stated that he loses his right of withdrawal as soon as Company has performed the contract in full. d) Products produced according to the consumer's specifications, that are not prefabricated and that are produced on the basis of an individual choice or decision, or that are clearly intended for a specific person; e) Products that spoil quickly or have a limited shelf-life; f) Sealed products that for reasons of health protection or hygiene are not suitable for return and whose seal was broken following delivery; g) Products that, due to their nature, are irrevocably mixed with other products following their delivery; h) Alcoholic drinks of which the price was agreed on concluding the contract, but that can only be delivered after 30 days, and the actual value of which depends on fluctuations in the market that are beyond Company’s sphere of control; i) Sealed audio, video recordings and computer software whose seal was broken following delivery; j) Newspapers or magazines, except for subscriptions; k) The delivery of digital content other than on a material carrier, but only if: (1) The implementation started with the express prior consent of the consumer; and (2) The consumer stated that he loses his right of withdrawal therewith.
ARTICLE 14. THE PRICE
14.1 All prices are in Danish Crowns. The prices published on the website are inclusive of VAT, but exclusive of any removal contribution, deposit, service costs, delivery, shipping or processing costs, that are at the consumer’s expense. Insofar as applicable, those costs are calculated separately and itemised on the order form and added to the total amount of the order. The costs that are charged for the delivery depend on the delivery method selected by the consumer.
14.2 If, after concluding the contract with the consumer, one or more cost-determining factors are increased or new cost-price determining factors arise for Company, even if this arises due to foreseeable circumstances, Company is entitled to pass on this increase or these costs to the consumer. In that case, the consumer is authorised to dissolve the relevant contract as of the day on which the price increase becomes effective.
ARTICLE 15. COMPLIANCE WITH THE CONTRACT
15.1 Company guarantees that products and/or services comply with the contract and specifications noted in the offer, reasonable requirements of being fit for purpose and/or usability and the statutory provisions and/or government regulations that apply on the date of concluding the contract. If this was agreed explicitly, Company also guarantees that the product is suitable for use other than normal.
ARTICLE 16. DELIVERY AND IMPLEMENTATION
16.1 Company shall take due care on receipt and during the implementation of orders of products and on assessing requests for service provision.
16.2 Alcoholic drinks, tobacco products and/or medication may only be delivered to the address of the addressee or a commercial collection point/distribution point. Delivery to the address of the addressee or a commercial collection point/distribution point is without prejudice to the person to whom the alcohol is provided, being obliged to present a document as referred to in Article 1.1. of the Compulsory Identification Act, or any other data and documents reasonably required by Company to determine whether this person has reached the age of 18. If this person cannot provide the requested documents, Company or its transport company, or the commercial collection point/distribution point may not give or issue the complete order. In that case Company is entitled to take back the order or not to issue it. Without prejudice to its other rights, Company is also entitled to cancel the purchase and in that case the costs of cancellation in the amount of EUR 50 will be charged to the consumer.
16.3 The place of delivery is the address the consumer stated to Company. Company only delivers in Denmark. Company is free not to accept orders destined for delivery outside the Netherlands, or to postpone and/or to cancel the delivery if the consumer has stated an address that is not in the Netherlands.
16.4 The delivery periods and dates stated and/or confirmed by Company are indicative and only an approximation. They never concern strict deadlines. Company simply exceeding a stated, confirmed or agreed latest delivery period or date does not put Company in default. Without prejudice to the aforementioned, delivery periods etc commence at the time of creating the contract and when Company has received all the details required for the implementation from the consumer.
16.5 Company is entitled to comply with its due performance in part, in which case Company is entitled, but not obliged, to invoice each part delivery.
16.6 The consumer is obliged to ensure that the personal delivery of the products at the delivery address completed by the consumer on the order form, or agreed between the parties, and during the delivery window entered by the consumer on the order form or agreed between the parties, is possible. If the addressee is not present at the agreed delivery time, or the time entered on the order form, and should it be possible to offer the order later within the same delivery time, extra costs will be charged for the delivery if the delivery is completed. If the addressee is unable to receive the delivery within the delivery period, Company or its transport company shall contact the consumer to reach a new agreement. If a new agreement cannot be reached and/or the delivery cannot be delivered in any other way, Company is entitled to charge the consumer EUR 50.00, whilst the consumer will be held in default in terms of the acceptance; any other costs or damage shall be at the consumer's expense. Company is not liable for any possible loss, damage or costs if deliveries are not in accordance with the stated delivery and shipping dates.
16.7 If personal delivery of the products is not possible, Company may comply with its contract by offering the products, not being alcohol, tobacco products and/or medication, to the neighbour or by placing them at the door of the delivery address or by delivering them to a representative designated by the consumer and notified to Company. Delivery in this manner is fully at the consumer’s risk and Company is not responsible for any spoiling or loss of products.
16.8 If one or more of the ordered products are not in stock, this may cause the entire order to be delayed. When that is the case, Company shall inform the consumer. With due regard to the provisions of these Standard Terms and Conditions, Company shall endeavour to carry out accepted orders with due urgency and within 30 days, unless another delivery period was agreed.
16.9 If the delivery is subject to delays or if an order cannot be implemented or only in part, Company shall inform the consumer.
16.10 The risk of damage and/or loss of products transfers to the addressee, the commercial collection point/distribution point or a designated representative notified to Company, at the time of delivery.
ARTICLE 17. CONTINUED PERFORMANCE TRANSACTION: DURATION AND TERMINATION
17.1 A consumer may terminate an indefinite contract for the regular delivery of products or services at any time with due regard to the agreed rules for giving notice and a notice period of one month.
17.2 A consumer may terminate a fixed-term contract for the regular delivery of products or services at the end of the defined period at any time with due regard to the agreed rules for giving notice and a notice period of one month.
17.3 A consumer may terminate the contracts referred to in the previous paragraphs if he concluded them.
ARTICLE 18. PAYMENT
18.1 Payment may only take place with the payment systems and methods offered on the Company website. Any payment costs shall be borne by the consumer. The consumer is obliged to pay in the manner as agreed between the parties.
18.2 Insofar as not provided otherwise in the contract or in additional terms and conditions, the amounts payable by the consumer shall be paid within 14 days of starting the cooling-off period, or in the absence of a cooling-off period, within 14 days of concluding the contract. In the event of a contract to provide a service, this period commences on the day the consumer received confirmation of the contract.
18.3 A consumer is obliged to report any inaccuracies in issued or stated payment details to Company without delay, whilst stating the correct payment details.
18.4 If a consumer does not meet his payment obligations on time, and having been reminded by Company of the late payment and after Company awarded the consumer a period of 14 days to meet his payment obligations, the consumer has still not made the payment within this 14-day period, he is liable to pay statutory interest on the payable amount and Company is entitled to charge the consumer for extrajudicial collection costs and any legal costs it incurred. The fee for extrajudicial collection costs payable by the consumer amounts to: 15% of the amount of the principal sum of the claim over the first EUR 2,500 of the claim, where the payable fee for the extrajudicial collection costs amounts to at least EUR 40.00; 10% of the amount of the principal sum of the claim over the next EUR 2,500 of the claim and 5% of the amount of the principal sum of the claim over the next EUR 5,000 of the claim.
ARTICLE 19. RETENTION OF TITLE (IN THE EVENT OF FULL OR PARTIAL PAYMENT IN ARREARS)
19.1 All products delivered to the consumer remain the property of Company for as long as the consumer has not met all his payment obligations resulting from any contract with Company and/or these Standard Terms and Conditions in full, - either for the delivered products or the products to be delivered -, including, but not limited to the purchase price, interest and collection costs. The products supplied under retention of title are the consumer’s risk and expense.
19.2 Until the price has been paid in full, the consumer is bound to monitor the products with the greatest possible care and to keep them properly insured against the usual risks, including in favour of Company. The consumer shall keep the products in such a way that they cannot mix with other items or ensure there is no specification or accession. Insofar as mixing, accession or specification arise due to the actions of the consumer, all Company’s claims on the consumer are due and payable immediately.
19.3 The consumer shall store and mark the products in such a manner that they can be identified at all times as products of Company delivered under retention of title.
19.4 The consumer shall inform Company immediately if the products become damaged or lost, or if they are attached or confiscated by third parties. At Company’s first request, the consumer shall inform it of the location of the products.
19.5 Before full payment has been made, the consumer is not authorised to process or edit the products, to sell them in full or in part, to rent, give in use, pledge them to third parties or to encumber them with rights in any other way, or to place these products outside his control in any way, unless in the context of his normal business operations. Without a notice of default, when the payment period has been exceeded or if Company has reason to assume that the consumer will not meet his obligations, Company is authorised to reclaim the products immediately and to collect or have them collected from their location at the consumer's risk and expense.
19.6 Therefore, the consumer grants Company irrevocable authorisation, now for then, to collect the products, to remove them from their location, and to enter the rooms used by the consumer. The consumer shall undertake or refrain from anything that is reasonably required to facilitate the collection of the products. All costs of the reclaim and the collection of the products shall be charged to the consumer.
ARTICLE 20. COMPLAINTS PROCEDURE
20.1 Company has a complaints procedure.
20.2 The consumer shall submit the complaints regarding the implementation of the contract to Company within a reasonable period of time of the consumer having observed the defects, with a clear and complete description.
20.3 Returns shall only take place in consultation with Company.
20.4 If the consumer is not satisfied with the way in which Company processed the complaint, the consumer may submit the complaint to the Disputes Committee by means of the European ODR Platform: http://www.ec.europa.eu/consumers/odr.
ARTICLE 21. COMPANY’S LIABILITY
21.1 Without prejudice to the rights the consumer may have, and insofar as permitted by law, Company is not liable for damage due to/to: a) Faults on the website; b) Fraud committed by a third party, allowing for the information on the website and/or in the account to have been amended wrongfully; c) Not being able to deliver orders due to shortages in stock; d) Products that were not obtained via the website; e) Products caused by normal use; f) Products that have exceeded their lifespan; g) Products that were not stored, used, etc in accordance with the label and/or directions.
21.2 Company is also not liable for damage that is not caused by Company.
21.3 Without prejudice to the rights the consumer may have, and insofar as permitted by law, Company’s liability due to an attributable shortcoming in complying with the contract, pursuant to an unlawful act or any other reason, is limited at all times to direct damage to maximum the amount of the purchase price payable by the consumer for the relevant product/service in respect of which Company’s liability arose.
21.4 Without prejudice to the rights the consumer may have, and insofar as permitted Including by law, Company is not liable for any special, indirect or consequential damage.
21.5 The provisions of this Article 21 and all other restrictions and exclusions of liability as set out in these Standard Terms and Conditions and the contract also apply in favour of all bodies, employees, associated parties and auxiliaries of Company. They may invoke the provisions of these Standard Terms and Conditions and the contract directly.
21.6 Company endeavours to safeguard that the website is free from viruses, but unfortunately it is unable to provide any guarantees. The website may contain links to the websites of third parties. Company cannot guarantee the content and the performance of third-party websites.
ARTICLE 22. FORCE MAJEURE
22.1 Company is never liable for damage due to force majeure,
22.2 If force majeure of a temporary or permanent nature prevents Company from implementing or continuing to implement the contract, Company is entitled, without being liable for damages, to dissolve the contract without judicial intervention, in full or in part, or to suspend the further implementation of the contract. In the event of suspension, Company shall still be entitled to declare the contract to have been dissolved in full or in part.
22.3 Force majeure is deemed to consist of all those circumstances that prevent Company from implementing the contract, or part thereof, or that make it impossible or unreasonably onerous to do so, if such circumstances occur beyond Company’s reasonable sphere of control, including, but not limited to fire, floods, strikes, industrial action, war (declared or otherwise), riots, Covid-19, pandemic, epidemic, sickness, acts of war, water damage, weather conditions, violence, defective machinery, defective goods that are to be used during the implementation of the contract, interruptions in the supply of energy, storage and transport problems, shortcomings of suppliers and/or other auxiliaries of Company, terrorism, power cuts, system problems, embargoes, blockades, statutory restrictions, government advice, government measures in the widest sense of the word. Force majeure also refers to such unforeseen circumstances for third parties used by Company to implement the contract.
ARTICLE 23. INTELLECTUAL PROPERTY
23.1 All intellectual property rights pertaining to the website and all the elements represented on it, including in any case but not limited to the brands, drawings, models, photos, text, illustrations, logos, icons, graphics, products, sound, images, rest with Company, its associated parties and/or its licensors and/or content providers. Company does not license the consumer and/or third party, other than the right to visit the website. Every other use is expressly prohibited. The aforementioned means that the consumer is not permitted to disclose, multiply and/or edit the information included on the websites - except for personal use - without express permission.
ARTICLE 24. DISPUTES
24.1 All contracts between Company and the consumer that are governed by these Standard Terms and Conditions and its resulting or corresponding contracts, are governed solely by the laws of the Netherlands. Annex I: Model form for withdrawal Model form for withdrawal (This form should only be completed and returned if you wish to withdraw from the contract)
To: DistrElux B.V. Rondeboslaan 35, 9936 BJ Farmsum, The Netherlands
- I/We* hereby give notice that I/We* revoke our contract concerning the sale of the following products: [product description]* the supply of the following digital content: [description of the digital content]* the provision of the following service: [service description]*,
ordered on*/received on* [date of order in case of services or receipt in case of products] (DD- MM-YYYY): Order number:
Name/Names of the consumer(s): Address of the consumer(s): IBAN number:
Signature of the consumer(s) (only when this form is submitted as a hard copy):
Date (DD-MM-YYYY): * Delete or complete as appropriate.